Careers
Anglia Components, established in 1972, have supported the UK & Ireland’s technology sectors for more than 50 years. We are the UK’s largest privately owned authorised distributor and value-added services provider of electronic components and modules. We are immensely proud of what our talented team have achieved over the last five decades; proud of our world-class line-up of suppliers and our amazing, diverse mix of customers in all sectors. And we are equally proud of our continued growth in revenue and market share.
By joining Anglia, you will become a member of a great team of people who are highly motivated, customer focussed and dedicated to excellence. Being our most important asset we will offer you an exciting and rewarding role together with excellent career opportunities and a wide range of benefits.
Customer Relations Co-ordinator
Wisbech, Cambridgeshire
Reporting to the Customer Relations Manager, this is an office based position, Mon – Thurs 9am – 5.30pm. Applicant must be a friendly, confident team player, with the ability to provide an excellent standard of customer service to customers, suppliers and colleagues.
Day to day duties will include:
- Investigating and taking appropriate action regarding customer queries. To investigate all customer queries and to take the appropriate action.
- Authorising and monitoring returns in line with the Company policy.
- Supporting all depts in meeting all company quality and performance KPI’s (Key Performance Indicators).
- Liasing with suppliers, customers and logistics partners by phone and email.
- Providing support for order entry and processing export orders as and when required.
In addition to the duties and responsibilities listed, the jobholder is required to perform other duties assigned by their direct manager from time to time.
Applicants must be computer literate, have excellent communication skills, both verbal and written. Excellent interpersonal skills and a proactive approach with the ability to interact with senior members within the business. Previous experience within a Customer Relations role is preferable but full training will be given.
In return we offer a fantastic benefits package that includes:
- A competitive Salary
- 27 Days holiday
- Life insurance 4 x salary
- Medical cash plan
- Early Pay
- Length of service giftcard recognition at 5, 10, 15 & 20 years length of service
- 25 Year long service award (£1000 holiday voucher).
- Champagne for special birthday’s 21, 40, 50, 60
- House move day
- Employee BBQ’s
This is a great opportunity to join a well-established company with a strong customer base with exciting, continued growth plans. Salary highly competitive and negotiable depending on experience.
